FREQUENTLY ASKED QUESTIONS

What are the 2024 Museum Opening Times?

We aim to open the Museum at Weekends between Easter Weekend in April and the last Sunday in October from 11AM to 4PM. Last Entry is 3:30PM

We are closed outside those dates/times unless special arrangements have been made.

Since we rely solely on Volunteers to open we sometimes have last minute changes which we post on our Facebook Page

Are Toilet and Baby Changing Facilities available?

Facilities are not available in the Museum however we do have an arrangement with the Shipwreck Bar and Restaurant (at the other end of the building) and visitors are able to use their facilities including full disabled facilities. 

How Much is Entry to the Museum?

Entry to the Museum is Free. We rely on Donations, Grants and our Volunteers to keep the museum running.

You do not need to book in advance to attend on the recognised open days but do check for last minute changes to opening times. 

Is there Disabled Access to the Museum?

Parking spaces are available outside and we have a ramp into the building plus a wheelchair and walking frame available. If you require assistance, our Volunteers are always ready to help.  The museum is located in a single story/ ground floor building with no steps.

Is the Museum Child Friendly?

We welcome well behaved children of all ages as long as accompanied by a responsible adult. 

We have a Children's Corner with Picture Colouring and a Knot Display with a knot tying activity.

 Can I bring my Dog into the Museum?

Well behaved dogs are welcome as long as kept on a lead and under control. 

Is Overnight Accommodation available nearby?

The adjacent Shipwreck Loft within Shotley Marina provide comfortable B&B style accommodation with balcony views over the Marina and River Stour.

Is there somewhere to Eat and Drink nearby?

The Shipwreck Bar and Restaurant within the Marina (Closed for maintenance throughout January until 23rd February 2024) and The Rose and Bristol Arms in Shotley. See our Links Page for details.

Does the Museum take Financial Donations?

Donations are most welcome as we reply on them to cover our running costs. We can accept donations in Cash, Cheque or via Debit and Credit Card within the Museum. You can donate at the reception or via the donation boxes within the museum.  

You are now able to easily Donate Online via our HMS Ganges Museum Sumup Online Payment Portal. 

Direct Bank Deposits are also welcome. Please ask for details.

Does the Museum have a Souvenir Shop?

Mementos of your visit are available to buy at our Reception Counter. We stock a wide range of competitively priced items. We take Cash, Cheques and Debit/Credit cards in payment.

May I Donate an Artefact to the Museum?

The Museum is always happy to receive donated artefacts that pertain to HMS Ganges, the boys and both naval and civilian staff.

Artefacts  can be brought to the reception desk at the museum during open hours. 

Small items may be posted to the Museum as long as they will fit through the letter box. 

Please Do Not Post Large Items to the museum because when we are closed there's no way to accept parcels. Please first contact our Secretary via phone or email for postal/shipping instructions. 

Please always provide your contact details as we will provide a numbered receipt to accept your items into our Collection. This receipt will help us to locate the position of your item/s within the museum.  

Please note that not every item can be on permanent display due to space restrictions but will be held in storage for future rotation of displays.

Are you looking for Volunteers?

YES! We are always pleased to welcome those interested in helping the Museum continue on its mission to maintain our heritage.

Suitable Volunteers aged 18+ can become public facing Attendants or behind the scenes helpers. Full training and ongoing support is given. 

Please Contact our Secretary or Chairman for more information. 

Where Can I Learn About Your Collection?

Visit our Collection page to learn more and find links to our searchable Online Photographic Databases, eHive and pBase.

Can I Search Your Online Archives?

Yes. Visit our Collection page for links to our searchable Online Photographic Databases, eHive and pBase.

 



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